IT Administrator

About AEW

AEW is a leading design firm that has been engineering strong communities since 1968 providing civil engineering, architecture, surveying, GIS and other consulting solutions. Working with municipalities and private clients, AEW is focused on developing and growing long-term relationships with our partners, employees, and clients while maintaining our foundation of integrity and respect for the communities in which we live and work.

The IT Administrator will assist the IT Manager in maintaining AEW’s servers, networks, security, file systems, email, and software applications. They will additionally ensure functions of the department are meeting the needs of the organization and may assist in support, troubleshooting and maintenance.

ROLES & RESPONSIBILITIES

Typical duties and responsibilities may include, but are not limited to the following:

• Resolving Level 3 end user support and troubleshooting of administered infrastructure and software applications.
• Serving as the administrator of company networks, servers, security, file systems, email, and software applications.
• Ensuring implementation and full functionality of all company networks, servers, security, file systems, email, and software applications, including performing upgrades, installations and configuration when needed.
• Assisting the IT Department with installing and upgrading all departments’ software needs, including but not limited to Accounting & HR, Administration team, Architecture, CAD Design, Construction Services, Engineering, Marketing, and Survey.
• Overseeing IT inventory for servers, networks, security, file systems, email, and software applications including hardware & software purchasing, maintenance and documentation.
• Managing all database administration.
• Managing administration of WordPress for public website and company intranet.
• Assisting the IT Manager and GIS Group Lead with GIS infrastructure and application administration needs as-necessary.

QUALIFICATIONS

Education/Experience:  

Minimum five to seven years of relevant IT experience in a business environment. Bachelor’s degree in a related IT capacity required. Knowledge of Windows Sever, Microsoft 365 environments, network administration, SQL server, and VMware required.  Preferred certifications in: Windows Server Administration, CompTIA Network+, CompTIA Server+, CompTIA Security+, VMWare VCTA, VMWare VCP, and/or VMWare VCAP. 

Skills:

Must have excellent communication and organizational skills. This individual should be able to work independently as well as part of a team with the IT staff and other employees. Problem solving skills and critical thinking skills are important for this role.  Must be detail oriented and maintain a high level of confidentially and trust.

WORK ENVIRONMENT

This position may require you to sit or stand for long periods of time. Must be able to bend, kneel, climb, lift, work in confined spaces, etc. as needed to setup and access equipment. The daily schedule will generally be planned around AEW office hours, but there may be projects that require you to work after hours for planned upgrades, unexpected system failures, etc. which may require you to work outside your standard schedule and sometimes in the late evening/early morning hours.

Core Values

In addition to the education and experience requirements and preferences, it is imperative all employees share the company’s core values:

• Compassionate
• Dedicated
• Ethical
• Genuine
• Respectful
• Service-Oriented

Culture, Benefits & Perks

We truly believe we have the best people at AEW, which allows us to have a fantastic culture! Like our team, the ideal candidate for this position will need to appreciate, respect, and embrace our core values of being Compassionate, Dedicate, Ethical, Genuine, Respectful, and Service Oriented.

AEW has the best benefits package around, including fully paid BCBS health, dental, and vision insurance for you and your dependents! We also offer short-term and long-term disability and life insurance at no cost to our employees. Our 401(k) matching and profit sharing has been in place for almost 40 years. Other features of our benefits package include professional development support, community service time off, HSA/FSA, parental leave, and generous paid holidays and PTO.

We host several employee appreciation and recognition events, and offer opportunities to join various steering committees so you can really make a difference at AEW. Our Employee Activities Committee (EAC) plans monthly social events such as Axe Throwing, Chili Cook-Offs, Golf Outings, Cornhole Tournaments, Food Trucks and so much more! Other perks include fresh bagels weekly, wellness events, AEW custom apparel, and the most welcoming, supportive group of co-workers you will ever find! Check out our social media pages to see what it’s really like to be part of our AEWsome team and email your resume to humanresources@aewinc.com to become part of the AEW family!